2020 SUSTAINABILITY &
CORPORATE RESPONSIBILITY REPORT

Society

  • 16.5%
    of industrial companies’ &
    96.6%
    of commercial companies’ purchases are made from “local suppliers”

  • 642
    employees reside inareas near our facilities in Thriasio and Western Thessaloniki

  • €10.2 mil.
    on CSR actions in 2020 in Greece and abroad (including actions to tackle COVID-19)

  • €8 mil.
    for the pandemic response in Greece (Group commitment for 2020-2021)

Society

Society

 

The Group continues to steadily support both the wider society and the local communities neighboring to its facilities, through significant programs and actions of substantial contribution and ongoing assistance. The initiatives undertaken by the Group are linked to the needs of each region and are shaped through open dialogue with stakeholders, by conducting research and identification of material issues, public opinion surveys, public debates and consultations.

2020 was an unprecedentedly difficult year due to the pandemic, which had a significant impact on the implementation of the Group’s social actions in specific pillars. Despite the difficulties, it is worth noting that with the coordinated and collective effort of both the Group and the social partners, the majority of social actions were successfully completed. More specifically, the Group, with a sense of responsibility, contributed to the collective national effort to address the pandemic crisis, providing practical support to the National Health System and to society. In consultation with the Ministry of Health and relevant agencies, it provided medical equipment, healthcare materials, consumables, fuel and parallel support for vulnerable social groups.

In addition to the actions taken in response to the pandemic, the Group’s contribution and responsible attitude towards society as a whole, through an integrated three hundred and sixty degree (360°) strategy on Corporate Social Responsibility issues, was directed towards 4 main pillars:

  • Society
  • Youth
  • Environment & Sustainable Cities
  • Culture & Sports

Investments in CSR Actions in Greece and abroad

Greece

Abroad

Ongoing Contribution to the Response
to the COVID-19 Pandemic in Greece

From the beginning of the pandemic, the Group implemented a major program, contributing in particular to the efforts of the State for the benefit of the country and its citizens with the amount of 8 million euros for the years 2020 – 2021. In 2020, the Group invested an amount of 6.7 million euros. The actions and activities were directed to the following main pillars:

Ι. Contribution to the National Health System

The Group managed to meet immediate and urgent needs of the COVID-19 reference hospitals in a timely manner, with donations of state-of-the-art molecular diagnostic systems and modern medical technology equipment, in consultation with the relevant Ministries, thus contributing to the upgrading and improvement of hospital services.

  1. 10 state-of-the-art SARS COVID diagnostic systems in reference hospitals of the country and hospital units of the National Health Service: ATTIKON General Hospital, AHEPA, THRIASIO General Hospital, 251 General Military Hospital, Rhodes Hospital and Syros Hospital as well as more than 100,000 reagents for molecular tests (PCR).
  2. 50 Respirators to the Ministry of Health for the support of the ICUs and 50 High Flow Oxygen Devices for the decongestion of the ICUs.
  3. Biological safety chamber for the equipment of ATTIKON General Hospital, spirometry equipment for ATTIKON General Hospital, ultrasound scanner for the AGIA VARVARA General Hospital and 2 air disinfection machines for the CONSTANTOPOULEIO General Hospital.

II. Contribution to Society

  1. > 1.4 million litres of jet fuel for repatriation flights and flights transporting medical equipment and consumables, in cooperation with Aegean Airlines in Greece and Cyprus, as well as for the daily disinfection of the neighbouring municipalities of Thriasio and Western Thessaloniki, the Municipalities of Athens, Kifissia and Thessaloniki, and schools in the Region of Attica.
  2. 2,000 test kits to the Medical School of the University of Athens for the performance of diagnostic tests in structures of the Region of Attica and 3,000 rapid tests to the Municipality of Kozani.
  3. >85,000 Personal Protective Equipment items (masks, disposable gloves) and medicines to hospitals, Security Forces, Municipalities and Social Organizations as well as donations to NGOs and Foundations to enhance their services, due to the increased needs caused by the COVID-19 pandemic.
  4. Provision of a 5% discount on EKO Heating Oil and 12 interest-free installments with all Greek Bank credit cards during both lockdowns.
  5. Organization of an original digital educational engagement program for elementary school children and donation of electronic equipment (400 tablets) to meet tele-education needs. The “I Live Creatively” program brought students in contact with the natural environment to develop their creativity and broaden their learning horizons and skills. Through 50 educational and entertaining videos, it attracted some 2,500 students and parents.

The contribution of all the Group’s relevant Departments and Services was significant for the successful organization and implementation of the aforementioned activities under tight deadlines. The employees who participated in these important projects responded promptly and effectively, realizing their role in an organization with a sense of responsibility towards Society and the State

360o Corporate
Social Responsibility Activities

  • Donation of heating oil: 193,402 litres of heating oil to more than 120 schools in the regions of Thriasio and Western Thessaloniki, 41,600 litres of heating oil to 22 institutions and organizations, that perform social work and 62,597 litres of heating oil to the Holy Synod of the Church of Greece to cover the immediate and urgent needs of the Church’s structures and churches.
  • Monthly support for the Social Groceries, institutions and organizations as well as for the work of the “Food Bank”. Solidarity in practice to the weakest members of the society by supporting – on a monthly basis and during the festive periods with food vouchers – 5 Social Groceries, 1 Soup Kitchen and 25 institutions of the neighbouring municipalities of Thriasio and Western Thessaloniki. In addition, thanks to the mediation of the Food Bank and the Food Bank of Thessaly, we helped families in the wider region of Karditsa and Farsala who were devastated by the September floods.
  • Support to NGOs and Foundations: Steady help and support for the continuation of the work of special schools and NGOs.
  • Scholarship Program Abroad: Scholarships to excellent students from all over Greece for postgraduate studies in internationally recognized Universities abroad specializing in the fields of Engineering & Energy, Economics & Management, and Sciences. The program was implemented for the 8th consecutive year and a total of 72 scholarships were awarded.
  • Domestic Scholarship Program: Collaborations with Greek Universities for postgraduate and doctoral studies, as well as for postdoctoral research from the academic year 2017-18 to 2022-23 (University of Piraeus, Polytechnic University of Crete, Athens University of Economics and Business, Aristotle University of Thessaloniki, Democritus University of Thrace, University of West Attica, etc.).
  • Rewards for newly admitted students to universities and technological educational institutes: Rewarding students from the neighbouring municipalities of Thriasio and Western Thessaloniki for their admission to higher education. The program was held this year for the 13th year and so far 3,727 students have been awarded.
  • Support for Innovation-Entrepreneurship and Student Competitions: Support for the 1st Go 4.0 Green Crowdhackathon Innovation Marathon, which aimed to highlight green technology applications that help address the major environmental challenges of our time and contribute to the digital transformation of the energy sector. A total of 28 teams participated in the competition, made up of young developers, analysts, students and startups, that had the opportunity to network and develop their proposals with the assistance of a team of experienced mentors.
  • “EARTH 2030” educational suitcase: This is an interactive game created by specialised teachers with appropriate educational material, aiming to inform and raise awareness of the 17 Sustainable Development Goals. In the period 2020-2021, 2 suitcases “travel” to primary and secondary schools in 17 islands of the country, in collaboration with the non-profit civil company “Agoni Grammi Gonimi”. Based on the educational program of each class and the maturity of each age, the students deepen their understanding of one of the following 7 environmental goals, among others:
    • SDG6: Clean water and sanitation
    • SDG7: Cheap and clean energy
    • SDG11: Sustainable cities and communities
    • SDG12: Responsible consumption and production
    • SDG13: Climate action
    • SDG14: Life below water
    • SDG15: Life on land.

    More information can be found here.

  • Photovoltaic Systems on the roofs of schools and two institutions: The Group invests in alternative forms of energy, both in small and large production units, in order to mitigate the impact of climate change, as part of its energy transformation. Five years ago, the Group launched a major project to install photovoltaic systems on the roofs of schools in the local communities of Thriasio and Thessaloniki, as well as in remote island areas, with the aim of promoting Renewable Energy Sources and creating sustainable facilities and cities. In 2020, the installation of 2 PV systems was completed, at the Children Support Center of Elefsis “Kentro Agapis Elefsinas” and at the Hospice for Neuro-disability in Kypseli. To date, a total of 12 PV systems have been installed on the roofs of schools and institutions, with a total installed capacity of ~200kW and an average annual production of 284,000 kWh, through which the emission of 266.3 tons of CO2 is avoided. The overall environmental and economic benefits are presented below.

 

 

2020 was a particularly difficult year and had a significant impact on the organisation and implementation of actions under the Culture and Sports pillar. Due to the restrictions put in place to deal with the pandemic, as well as the ongoing lockdowns, it was impossible to hold live sporting and cultural events. In view of this situation, the support of athletes, Olympians and athletic unions of the neighbouring municipalities of Thriasio and Western Thessaloniki continued according to the planned actions.

Creating Value
in Local Communities

With local communities, where we do business, we are always in open dialogue and listen to what the important issues are for each region. We apply good practices that are relevant to all social groups, support the local economy and local suppliers, offer opportunities for young people and place particular emphasis on the localness criterion in the recruitment process.

We currently employ more than 520 employees living in neighbouring municipalities in the Thriassio area and 122 employees living in the Western Thessaloniki area.

More than €3 million in municipal taxes are paid annually and the local economy is strengthened by selecting businesses neighbouring our facilities for the supply of products and services.

Purchases from local suppliers amount to 16.5% of the total value of purchases by HELPE & DIAXON (industrial companies) and 96.6% by marketing companies (not taking into account costs such as purchase, transport and storage of raw materials and intermediate products, water, energy and telephone costs, intra-group transactions and payments to public authorities, insurance funds and insurance companies). For the definition of ‘local supplier’ see index 204-1.

Purchases from local suppliers (based on neighbouring areas) by HELPE and DIAXON

SCROLL to the right to view all data
Suppliers Payments Number of suppliers
Value
(€ thousands)		 Value
(%)		 Number %
Neighbouring Municipalities
of Thriasio		 25,761 9.5% 145 5.6%
Neighbouring Municipalities of
Western Thessaloniki		 19,045 7.0% 151 5.8%
TOTAL (LOCAL) 44,806 16.5% 296 11.4%
OTHER 226,962 83.5% 2,300 88.6%
TOTAL 271,768 100% 2,596 100%

Purchases from local suppliers (based on Domestic/ Abroad) by HELPE and DIAXON

SCROLL to the right to view all data
Suppliers Payments Number of suppliers
Value
(€ thousands)		 Value
(%)		 Number %
Abroad 85,053 31.3% 637 24.5%
Domestic 186,715 68.7% 1,959 75.5%
TOTAL 271,768 100% 2,596 100%

Purchases from local suppliers (based on Domestic/Abroad) by marketing companies

SCROLL to the right to view all data
Payments (thousands. €) Number of suppliers
Total Locals Total Locals
ΕΚΟ 94,912 93,477 2,399 2,348
CALYPSO ΚΕΑ 28,794 28,787 687 686
EKO BULGARIA 39,011 37,174 458 431
HP CYPRUS 20,321 17,799 464 420
ΕΚΟ SERBIA 20,355 19,660 440 416
JUGOPETROL 27,449 26,169 523 474
ΟΚΤΑ 3,679 3,455 295 260
TOTAL 234,521 226,521 5,266 5,035
Local Suppliers % 96.6% 96.5%

 

Purchases from local suppliers based on neighbouring with the facilities communities
(HELPE and DIAXON)

Good Practices
from Countries Abroad

In 2020, the total expenditure on social responsibility actions outside Greece was approximately €708,655. Below are the key actions by country, illustrating the breadth of our commitment, particularly this year, when the Group stood by to help with the response to the pandemic.

Republic of North Macedonia

  • Donation of medical equipment for the needs of the Infectious Diseases Clinic in Skopje (6 microscopes, 10 infusion pumps and 1 video bronchoscope as well as 3,000 COVID-19, 1,500 IGG tests and 1,500 IGM tests).
  • Donation of electronic equipment and PEP (Personal Protection Equipment) to schools to support education during the COVID-19 pandemic (30 laptops and 10,000 masks to primary schools in the municipality of Ilinden, 20 second-hand laptops and desktop computers to three primary schools in Skopje).
  • Support for Greek language courses in Skopje for teenagers aged 14-18 years, university students, and young employees.
  • Financial support and donations to institutions, organizations, and initiatives such as:
    • the Paediatric Diseases Clinic in Skopje (medical equipment)
    • the humanitarian fight to support people with the rare Wilson’s disease
    • 3 blood donation actions with the participation of a large number of employees in collaboration with the Red Cross.
  • Scholarships for postgraduate studies, awarded to 5 students from 3 different faculties at the University of St. Cyril and Methodius in Skopje.

Cyprus

  • Donation of 15 high-tech portable ventilators to the intensive care units of public hospitals, thus strengthening the fight against COVID-19.
  • Donation of 150 state-of-the-art tablets to enable students in 16 schools to follow regular lessons by means of tele-education.
  • Donation of part of the proceeds from the sales of fuel stations to the “ELPIDA” Foundation for children with cancer and leukaemia.
  • 1 Scholarship for postgraduate studies at a Greek university.

Montenegro

  • Financial support and donations to healthcare organizations to respond to the COVID-19 pandemic, such as the National Coordinating Body for Infectious Diseases, the Red Cross of Montenegro and vulnerable groups and patients through the Red Cross. In addition, as every year, it supported the Institute of Children’s Diseases and the “Mladost” Orphanage in Biela.
  • Financial support for cultural, sporting events and conferences (Montenegro Olympic Committee, EKO Mini Volleyball Championship for children, Jeep Rally in northern Montenegro, Car Race in central Montenegro, cultural event at the Greek Embassy).
  • Financial support to the project of restoring the Roman square in Podgorica.
  • Scholarships for postgraduate studies in Greek universities.

Bulgaria

  • Donation of medical equipment to two major hospitals, St. Anna in Sofia and St. George in Plovdiv, to tackle the COVID-19 pandemic. It also provided support to vulnerable groups in underprivileged areas of the country, as well as to the NGO “BCause” for its initiative to help families and children in the north-western Bulgaria which has been hit the hardest by the outbreak of the pandemic, with serious consequences for the economy. In addition, it supported the charity campaign of the Hellenic Business Council to support hospitals in Bulgaria during the pandemic.
  • Support for events focusing on Road Safety (Sofia Riders, Sofia Track Day). In addition, as an ambassador of the Road Safety Campaign, motorcycle champion Martin Choy supported responsible driving to further raise awareness of the issue.
  • Financial support and donations to organisations such as the International Women Club, the “Ole male” Christmas action and the installation of an interactive playground at a primary school in Varna.
  • Donations to support sports associations and events (Sofia Marathon, support for Martin Choy for his participation in the Bulgarian National and East European Championships and the World Endurance Championships).
  • Support for organisations that help families of children with special needs, in particular mothers, to enable them to work from home (“Maiko Mila” Foundation and “Ole Male” action).

Serbia

  • Supporting institutions in the fight against COVID-19: Donation for the purchase of medical equipment, test kits, medical respirators, basic medical tools and fuel to support efforts to halt the spread of COVID-19 to the Institute of Virology and Vaccines in Torlak. Participation in the action initiated by UNICEF Serbia in the fight against the pandemic.
  • Financial support to the SOS Children’s Villages of Serbia for the purchase of food and hygiene packages for 126 families with 364 children, as well as for the renovation of the house of a family with 6 children from Nis.
  • Financial support for sports events and organisations (Serbian Olympic Committee, Red Star basketball team).
  • “Drive fresh” summer campaign to raise awareness of road accident prevention in cooperation with the Road Safety Agency.
  • Scholarships for postgraduate studies in Greek universities to 5 students who completed their studies in 2020.

Our Goals

Prioritise actions that are in line with the Group’s strategy regarding Energy Transition and Digital Transformation.

In the area of Vulnerable Social Groups & Health

Strengthening actions aimed at fighting disease, eradicating hunger and reducing poverty during the pandemic and the post-pandemic period, when the impact on the economy will be at its peak. At the same time, designing and implementing programs that contribute to the self-sufficiency and economic independence of vulnerable social groups.

  • Create programs to support patients and support for the National Health System to deal with any health crisis.
  • Strengthen local entrepreneurship in order to strengthen local growth and combat unemployment

In the field of Education

Continue to invest in quality education, research and innovation, supporting the new generation with modern and asynchronous learning.

  • Strengthen educational programs and partnerships at all levels of education, with a focus on acquiring the necessary modern skills, such as familiarity with robotics, coding, encouraging innovation and fostering creative thinking.
  • Create a digital educational tool to train young people, with the aim to educate them on the 17 Global Sustainable Development Goals (SDGs).
  • Implement training programs for young people to acquire the digital skills and knowledge needed in the ever-changing labour market.

In the field of Environment/Infrastructure

Design and implement actions that contribute to the visibility of environmental issues and the national effort to offset carbon emissions.

  • Support for infrastructure projects in local communities (recreational areas, playgrounds, parks, etc.).
  • Installation of renewable energy sources in school complexes and institutions, conversion of conventional buildings into ‘green’ buildings.
  • Development of environmental awareness programs for pupils and the wider community.
  • Strengthening the work of zoological and environmental organisations

In the field of Culture / Sports

Support cultural and sporting activities and programs, contributing to the promotion of cultural heritage and the values of ‘fair play’.

  • Promotion and utilisation of archaeological sites and museums, creating new professional opportunities and designing cultural dissemination programs involving new technologies such as digitisation of archaeological sites, 3D imaging, artificial intelligence and virtual tours.
  • Strengthening sport and developing the sporting ideal.
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