Digital Transformation is not just a technological option, but a necessity and therefore an integral part of Group’s strategic priorities. It aims and contributes to:
HELPE Group has already started working on digital initiatives as part of this 3-year journey. This 3-year program has already started to be implemented with measurable and very attractive results in the whole range of its activities.
Digital Transformation is not a typical project with a set roadmap and a defined finish line Program has adopted a sound methodology and a governance model that ensures value realization, via feedback mechanisms and revision cycles, allowing for fine-tuning and continuous improvement at every milestone. Digitalization is achieved by implementing multiple use cases in a scalable manner.
Another important aspect of our approach is the continuous upskilling of the employees that participate in digital initiatives, therefore enabling their enhanced contribution.
Since HELPE Group is constituted of different business models, program consists of three different streams with their respective initiatives:
Our ambition is to use digital technologies and capabilities (eg. Advanced Analytics, Machine Learning, Cloud, AI, process automation and IoT), in order to achieve:
Digital technology transforms every sector of the industry. Incorporating digital solutions in every activity of the Group constitutes an immediate necessity.
* Digital Use Cases: Initiatives utilizing new digital technologies to solve specific business problems & release early benefits
** System of records: New or enhanced IT & OT (Operational Technology) business applications to modernize core business requirements
Collaborative, Connected, and Contextual digital refinery to drive value across People, Assets, and Operations:
Digitally enabled decision making and streamlined corporate processes:
Better Know, Engage and Serve customers:
We aim to contribute to HELPE Group’s evolution via an extensive 3-year Program, supported by a total investment of € 42 mil. Initiatives worth € 2.5 mil. have already been completed within 2020, while many more have started across the program pillars and are concluding within 2021, accounting for € 6 mil. investments in progress.
Our focus is on primary deployment of necessary technology enablers, while establishing the respective Centers of Excellence (CoEs), specialized in Advanced Analytics & Data Modelling, as well as intelligent Automation and Software Robotics (RPA). These CoEs are entitled to support all digital intitiatives via their expertise, service enablement and application of best practices in all Program Pillars. Their technical guidance and valuable contribution materializes via implementation of related Digital Enablers. They are also driving the conception and delivery of specialized training courses in their respective areas of expertise, creating a valuable knowledge capital.
One of the major prerequisites for a successful Digital Transformation Program is the human capital upskilling, via infusion of digital dexterities and technical capabilities:
During 2020, more than 150 employees have been directly involved in digital projects and
participated in more than 300 hours of remote training courses in digital skills & tools. Furthermore, we are progressing with the design of Digital Academy, which will provide group-wide access to tailor-made, complex knowledge curriculums in various topics around
digital technologies & concepts.
Over the past year, the practice of people working together via online means became more important than ever. Major advances have been made via the introduction and adaptation of new ways of working and digital collaboration tools. Agile concepts were institutionalized, creating self-managed and self-organized teams, composed by employees and specialists from all Group entities and locations. Defying geographical restrictions and utilizing new communication channels and mediums, HELPE Group is transforming fast, overcoming any pandemic challenges.